Kuwait – Sharq Fisheries Bldg. Mezzanine Floor P.O. Box 6267
info@ebeshara.com
Tel: +(965) 2246 – 5278 / Fax: +(965) 2246 - 5218
EBSEP, a web enabled Electronic Billing Systems & E-Payment postal operations, is a comprehensive suite of Billing and E-Payment applications designed to provide complete solution for managing the billing process in any communication organization (governmental or private)
Its major strength lies in the successful combination of modern technologies with knowledge of Billing systems all to meet the administrative and financial needs of any type and size; specially large size; organization
EBSEP has been developed using the latest Oracle database and development tools giving the system unprecedented flexibility and adaptability to any working environment.
EBSEP consists of two main systems, and others additional help systems.
1- Billing System that includes billing and customer care management, collection management, invoicing, integrated voice inquiry and response system, activation/deactivation system, hot billing facility, automated directory query system, financial system, payment gateway and help desk support.
2- Postal System, which is a fully automated and modern postal operation that will facilitate the delivery of letter mail, parcels, express mail.
Additional facilities include track and trace on all mail items, and value added electronic services for both public sector and commercial entities.
EBSEP is supported by a website and IVR system which enable citizens to inquiry their bill and pay it online.
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